Содержание
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Business Letter Basics
QUESTIONS
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Which date format should NOT be used in an English business letter? October 18, 2002 18.10.2002 18 October 2002
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Which date format should NOT be used in an English business letter? October 18, 2002 18.10.2002 18 October 2002
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Which date format should NOT be used in an English business letter? WRONG! BACK
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You start a business letter to the U.K. with 'Dear Sir or Madam'. What should the complimentary close be? Yours faithfully, Yours sincerely, Yours faithfully Sincerely,
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ERROR BACK
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YES!
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Where can the subject line in an English letter be? Between the salutation line and the body of the letter. Between the sender's name and the recipient's address. Between the body of the letter and the complimentary close.
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BACK No, the subject line should be somewhere else.
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Good! This is where you MAY put it.
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You write a letter to the UK starting 'Dear Ms. Black,‘ How should this letter end? Love, Yours faithfully, Yours sincerely,
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WRONG!
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IT’S REALLY SO!
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The first goal in writing a business letter is to get the recipient's … address attention services trade
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OOPS!
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YOU’RE RIGHT
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The enclosure notation represents… that you have left out a part of the letter and need to mail them another letter that there is something else besides the letter included in the envelope the typists name
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NO! TRY AGAIN
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CORRECT
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Our address and phone number are shown on our… salutation letterhead inside address enclosures
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WRONG!
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YES!
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Traditionally, where should you place the date on your letter? On the top left of the paper In the middle of the paper At the end of the letter On the bottom right
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RIGHT YOU ARE!
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When keying in a personal business letter that is in block style, the block style means… All parts of the letter should be centered All parts of the letter, except the salutation are typed at the left margin All parts of the letter should be typed at left margin All parts of the letter, except the return address are typed at the left margin
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TRY AGAIN
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If we don’t want the named recipient to know that other people have received copies we use: “Blind copies” “Secret copies” “Blind carbon copies” “Confidential copies”
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OH, NO! THINK IT OVER!
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