Презентация на тему "How Field Force Management Software Helps Businesses Improve SFA & DMS Adoption and Field Productivity?"

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  MYFIELDHEROES How Field Force Management Software Helps Businesses Improve SFA & DMS Adoption and Field Productivity? From Software Deployment to Practical Adoption, Better Visibility and Data-Supported Sales Decisions CONNECTED FIELD-SALES ECOSYSTEM FIELD EMPLOYEES MOBILE APP GPS + SALES DATA MANAGER DASHBOARD BUSINESS DECISIONS FMCG FMCD PHARMA SERVICE Software is the starting point. Value depends on practical adoption, field visibility and informed decisions. 01

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  MYFIELDHEROES | FIELD OPERATIONS Field Force Management Software: More Than an App MyFieldHeroes | Field Force Management 02 Designed to help businesses manage employees working outside the office. FIELD ACTIVITIES Customer visits Sales activities Attendance Location-based activity Task execution MANAGEMENT Team visibility Reporting Performance information Operational monitoring SOFTWARE DEPLOYMENT USER TRAINING ADOPTION DATA QUALITY MANAGEMENT VALUE Employees need to understand the system; managers need to understand the information it produces.

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  MYFIELDHEROES | FIELD OPERATIONS Adoption Starts with Practical Training MyFieldHeroes | Field Force Management 03 A major SFA / DMS implementation challenge is user adoption—not just basic app familiarity. ATTENDANCE Facial-recognition attendance may fail with poor lighting, unsuitable selfie angles or incorrect use. GPS & PERMISSIONS Location features may not work as expected if GPS or required permissions are disabled, or settings affect location data. FIELD APP Attendance Visit / task ONBOARD TRAIN PRACTICE SUPPORT REFRESH Structured onboarding + practical user training + ongoing support can support adoption.

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  MYFIELDHEROES | FIELD OPERATIONS Making GPS and Field Employee Tracking More Effective MyFieldHeroes | Field Force Management 04 GPS can help businesses understand customer coverage, field movement, visit patterns and field execution. MOBILE DEVICE Location services LOCATION DATA Movement / location FIELD ACTIVITY Visits and patterns MANAGER VISIBILITY Coverage overview TRACKING ≠ PRODUCTIVITY Productivity assessment also needs context: Customer visits Visit outcomes Sales activities Task completion Business context MANAGER DASHBOARD | FIELD VISIBILITY Coverage › Visit patterns › Activity ›

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  MYFIELDHEROES | FIELD OPERATIONS Visibility Must Be Balanced with Practical Device Use MyFieldHeroes | Field Force Management 05 Continuous location tracking can place additional demands on mobile devices—especially across several hours in the field. EXCESSIVE / UNNECESSARY TRACKING May be more than the business needs BUSINESS-RELEVANT TRACKING Visibility configured to operational needs A practical tracking strategy depends on three things: BUSINESS REQUIREMENT What visibility is needed? DEVICE CAPABILITY What can the devices support? SOFTWARE CONFIGURATION How should tracking be set? Configure tracking around real requirements; continuous tracking is not necessarily the answer.

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  MYFIELDHEROES | FIELD OPERATIONS From Field Data to Better Sales Decisions MyFieldHeroes | Field Force Management 06 Collecting field data is only the first step. Its value comes from using information to improve decisions. Customer visits Employee activity Visit outcomes Sales execution Territory information Performance data FIELD DATA Recorded activity ANALYSIS Review patterns MANAGEMENT INSIGHT Understand gaps ACTION Decide next steps MANAGERS CAN USE THE INFORMATION TO: Identify operational gaps Review visit outcomes Assess training needs Reconsider territory planning Improve sales-force planning Data-supported decisions—not guaranteed productivity outcomes.

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  MYFIELDHEROES | FIELD OPERATIONS Visibility Should Enable Coaching — Not Just Monitoring MyFieldHeroes | Field Force Management 07 Understand execution See field work in context Review activities Use reports and dashboards Reduce manual collection Spend less time gathering information Focus on coaching Address team and business priorities BUILD UNDERSTANDING WHY ARE WE USING IT? HOW DOES IT HELP MY WORK? HOW SHOULD I USE IT? HOW WILL MANAGERS USE THE DATA? Technology adoption can improve when employees understand the purpose. Meaningful business results—not every movement recorded by an application—should inform performance conversations.

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  MYFIELDHEROES | FIELD OPERATIONS MyFieldHeroes: Supporting Adoption Beyond Software Deployment MyFieldHeroes | Field Force Management 08 Practical onboarding & training Help employees understand the system. Initial adoption support Assist users as workflows are introduced. Attendance & GPS assistance Help address common operational and configuration issues. Refresher training Offer guidance based on actual user challenges. Manager enablement Help managers understand reports and dashboards. COLLABORATIVE SUPPORT CUSTOMER TEAM MYFIELDHEROES SUPPORT FIELD USERS + MANAGERS ADOPTION IS AN ONGOING CYCLE IMPLEMENT TRAIN USE REVIEW REFRESH IMPROVE Support capabilities described in the article; implementation experience depends on the business context.

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  MYFIELDHEROES | FIELD OPERATIONS Successful SFA & DMS Adoption Is an Ongoing Process Deploying software is only the beginning. Sustainable value depends on people, process, configuration and meaningful data. • Practical employee training and support • Managers who understand system information • GPS configured to operational requirements • Data converted into business insight • Productivity assessed through activity and outcomes • Adoption that supports business processes BETTER ADOPTION = SOFTWARE + PEOPLE + TRAINING + PROCESS + MEANINGFUL DATA Ready to Improve Your Field Sales Operations? Talk to MyFieldHeroes about supporting field visibility and day-to-day execution. myfieldheroes.com Source article DMS reference: AWS Phone: +91 9230647510 Email: support@myfieldheroes.com Module 101 & 102, WEBEL Tower II BN9 Saltlake Sector V, Kolkata 700091 | Mon-Fri: 09:00 AM – 06:00 PM DMS reference links to AWS for definition only; no AWS-specific capabilities are claimed. 09