Содержание
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The management role
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Announcements
HW questions
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Recap
How strategy and synergy are connected?
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Goals vs. Objectives
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Example of Functional Manager?
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How do you understand Conceptual Ability of managers?
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What level of management has the most of technical skills?
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Example of upward delegation?
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2 main reasons for lack of delegation
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What is empowerment (use your own words)?
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Decision Making and Effectiveness
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main job of a manager is to get things done not only by his or her own actions but also by the coordination of the actions of others and of all available resources.
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Art, science, magic & politics of management
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Effective Manager vs. Efficient Manager
Which one is easier to assess?
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Understanding the decision making role in main functions
Management Functions Planning Of work Leading Of activities Motivating And guiding Controlling performance
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The Management Task
Defining “Management” process of continuing and related activities involves and concentrates on reaching organizational goals works with and through people and other organizational resources
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Golden Rule Management
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1 / 4 PLANNING
Why is it needed Stages of planning Mission Goals Objectives MBO Levels of management
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What do you think about planning?
How do you plan?
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Steps in the Planning Process
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Study OR cheat OR bribe OR whine Study – takes time, result is not guaranteed, is ethical, will help in future Cheat – must find willing partner, result in not guaranteed, risky, unethical Bribe – guaranteed result, very risky and illegal Whine – result in not guaranteed Choose study Read and study the material daily, come to lectures, don’t miss tutorials, learn new words Now following your plan I want A+ in the course
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Stages of planning (your book)
Setting the goal Gathering information Developing the actions necessary to achieve the goal Setting targets to be reached on the way to achieving the goal Measuring the achievement of the goal Evaluation and reviewing the goal and the plan
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2/4 Leading
– Leadership - Manager versus leader - Styles of leadership
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Leadership is NOT personal characteristics, not power, not motivation or ideology, as it is sometimes mistakenly presented Leadership – is a system of interrelationships in a group, where one person (a leader) shows initiative and takes responsibility for the actions of the group and consequences of such actions, and the others (followers) are ready to follow the offered initiative and exert considerable efforts towards the stated goals The history is full of leadership examples…
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The 7-S framework (Watson)
Managers rely on Strategy Structure Systems Leaders rely on Style Staff Skills Shared (superordinate) goals
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Styles of leadership
Leadership style is the way in which the functions of leadership are carried out, the way in which the manager typically behaves towards members of the group.
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Types of leaders
Charismatic leaders (traits) – cannot be learned, for it comes from exceptional personal traits, resulting in people following their leader (Lenin, Napoleon, Hitler) Traditional leaders (birthright) – cannot be learned, for it is being passed down to them (king, queen, etc) Situational – influence comes from the specific circumstances and situation which they are leading (working on a project as a team) Bureaucratic – influence comes from the position the leader holds, and their power is legitimized by the organizational structure (CEO) Functional – influence comes from what the leader do. They are leaders because of their actions, and they are able to adapt to the needs of a situation
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Approaches to study leadership
Traits approach Behavioral approach Contingency approach
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1. Traits approach
profile of personality characteristics not very reliable since there were too many exceptions to the rule Listed traits not sufficient for good leadership personality or psychometric tests to determine
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Leadership
Managers do things right and leaders do right things Manager – a position within a company. Manager executes other stakeholders will Leader – a position within a heart. Leader is an innovator and an initiator
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2. Управление
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2. Behavioral approach
describes how the leader behaves in response to the situation task-centred or employee- centred manner authoritarian versus democratic styles No consistent findings
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Authoritarian (autocratic) Focus of power is with the manager, and all interactions within the group move towards the manager. Sole decision-maker Democratic Focus of power is more with the group and there is greater interaction with the group. Group decision-making, manager is part of the team Laissez-Faire (genuine) Manager consciously makes a decision to pass the focus of power to members and not to interfere. Members makes decisions which rightly belong with the manager (a non-style of leadership)
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Autocratic vs. Democratic
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The Situational Approach to Leadership: A Focus on Leader Behavior
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3. Contingency approach
Vroom – Yettonmodel leader-participation model. the leader should adjust his/her behaviour to the situation or task a decision tree incorporating several contingencies Path – Goal model performance of the subordinates is related to the extent to which their manager satisfies their expectations four styles of management: achievement oriented, directive, participative and supportive two contingency variables are employee characteristics and task characteristics
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Other approaches to leadership
Action-centered leadership Transactional vs. transformational leadership Inspirational leadership
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MBox round 4
Discuss Theory X, Theory Y and Theory Z environment. Compare and point out their implications to management. How knowing these theories can help you our to be the best managers? (Ch. 12)
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